Championing your progress with personalised support
Whatever your current situation, we’re here to help you transform your potential into reality. You'll have access to dedicated support services and resources designed to empower your personal and professional growth.
From academic support from your module lecturers to enriching digital tools, including an AI assistant, and a vibrant global network of students, we're dedicated to ensuring your learning experience is as fulfilling and rewarding as possible.
Your Study Advisors: for support getting started
Starting a new course is a big decision, and our Study Advisors are here to make it easier. They’ll guide you through your options, help you understand what each course offers, and ensure you understand our online application process. From exploring subjects to discussing your career goals, they’re here to answer your questions and support you in making the right choice.
With their expertise and assistance, you can confidently begin your learning journey with LIBF, knowing you have the guidance you need at every turn.
You can contact our Study Advisors via Whatsapp, phone or email, book onto a webinar with our Study Advisors, or schedule a free 20-minute video consultation.
Schedule a free video consultation
Your module lecturers: excel academically
While studying with us, you'll have access to academic support from your module lecturers. Whether you need help with coursework, have questions about the material, or would like some guidance, you can reach out to your lecturer on the module’s Course Feed forum.
The Course Feed is a shared platform where you can post questions and benefit from the collective knowledge of your lecturer and fellow students. By using the Course Feed, everyone in your module can learn from shared discussions and insights.
If you have a question that’s more personal or requires individual attention, you can reach out to your lecturer directly on MS Teams. This balance ensures you get the guidance you need, while also contributing to a collaborative learning environment.
Your Students Office: handle your study admin
Our Students Office is here to help with all the essential admin questions that might come up after your start your studies. Whether you need to request a certificate of enrolment, update your contact details, or adjust the time model of your studies, the Students Office is your go-to resource.
For questions about finance, assessments, and other specific areas, the Students Office will connect you with the right department. They’re available Monday to Friday and, once you're enrolled, you'll find their contact details in the FAQs section of MyCampus.
Your Study Coaches: empower your learning
How can I learn the best? How do I integrate my studies into my everyday life? What’s the best way to define goals for myself?
All of these are common questions our students ask. Your Study Coaches are here to provide you with strategies you can use to manage your studies within your everyday life. Depending on your study situation and individual needs, they’ll support you in refining your learning strategies, fine-tuning your time management, and strengthening your motivation.
To get started, simply book a call with one of the team through your digital learning platform. Your Study Coach will share tools that you can apply straight away.
Your Career Service: transform your professional life
What do you want to achieve? Tell us about your ambitions, and we’ll help you plan. Whether you’re preparing for your first role – or taking your next step – our Career Service will help you build your professional skills and impress potential employers.
As an LIBF student, you'll benefit from an extensive range of services designed to advance your career. From fine-tuning your CV and cover letter to planning your job search, we've got you covered. We also host online group career coaching.
Our aim is to help you develop with sought-after skills and connect you with potential employers, helping you not only land your ideal job but also achieve your long-term career goals.
Discover your career services
Your AI study assistant, Syntea: study smarter
Curious about how adopting the latest technology in your degree could help you complete your course 27% faster?
Introducing Syntea, your AI learning buddy: a game-changing tool, available 24/7, that helps you deepen your understanding and accelerate your progress with personalised, instant feedback. Syntea has extended knowledge of your course topic, validated by our expert faculty, to help you learn smarter.
Meet your AI study assistant
Your student community: connect from anywhere
With a global, connected student network of online degree students, we want you to feel part of our community from day one. We encourage you to share ideas, reflect on your learning and discuss challenges with other students via our online VivaEngage community and in your module Course Feeds.
As part of our global online community, you’ll benefit from:
Opportunities to connect: get to know like-minded people via our online campus to make valuable study contacts.
Study groups: join student-led groups on VivaEngage where you can discuss specific topics with other LIBF students.
International networking: you can use our social media channels to expand your study network across national borders.
Your Library and Information Services: resources at your fingertips
Our Library and Information Services team is here to support you with everything you need for effective research and access to resources. So, when you’re navigating our digital collection of eBooks, databases, or citation tools, you’ll have guidance available every step of the way.
They can also help with finding relevant literature, troubleshooting technical issues like logging into databased, and other library-related questions.
Your IT Help Desk: here to keep you connected
Need a hand with tech? Our IT Help Desk is on standby to make sure nothing gets in the way of your studies. Whether it’s setting up your login, managing passwords, or getting your email up and running, we've got you covered. Here’s how we can help:
Friendly Level 1 tech support
Quick help with login creation and password resets
Email setup and support
Whatever tech issues come your way, our IT team is here to keep you connected and focused on what matters most – your learning.
Your Assessments Office: here for every milestone
Our Assessments Office will help make your assessment process as smooth as possible. From navigating assessment guidelines to understanding how to request a review, they’ll be your go-to team for any assessment-related questions. Here’s what they can assist you with:
Withdrawing from an assessment (e.g. with a sick note)
Reviewing and appealing assessment outcomes
Requesting certificates
Technical support for online assessments
Questions about the Assessment Board, including reasonable adjustments
Unlock extra support and perks
Beyond our dedicated student support teams, discover a wealth of tools, resources, and exclusive offers designed to enrich your learning experience and support your journey.
Your digital campus
With a mobile-friendly interface, you can find a wealth of digital resources and tool via myCampus.
Whether you’re at home, travelling, or simply sneaking in a study break in your day, you'll have access to a comprehensive course book, multiple online journal and article databases, and engaging, interactive study materials.
Student discounts
As an LIBF online degree student, you'll be eligible to sign up for student discounts with your LIBF email address.
Discount services include UNiDAYS, Student Beans, Totum (NUS), ISIC and Amazon Prime Student.*
*Please note that not all discounts are available in all countries.
Sign up once you're a student
Contact us about our online degrees
Any questions about our online degrees or studying at LIBF? Our Study Advisors are here to help.
Our office is open Monday to Friday from 8.00am to 6.00pm UK time.
You’ll find everything you need to know about studying an online degree with us in our digital prospectus. To receive your personalised prospectus, please fill out the form below with a valid email address.
Once you've submitted the form, keep an eye on your inbox for your prospectus to arrive via email.