Work with us

London Receptionist x 2

Based: London – Peninsular House & Lovat Lane

Salary: £25,859 per annum

Contract Type: Permanent

Hours:  37.5 hours, Monday to Friday

Do you have previous experience in a customer facing role?

Are you proficient in Microsoft Office?

Do you have excellent verbal and written communication skills?

Then apply for one of our Receptionist roles based in our London offices!

The ideal candidate will be approachable and have excellent customer service skills. You will also be confident liaising with clients at all levels and have strong organisational and administrative skills. You will also be able to work independently and as part of a team.

Key Responsibilities

• Greeting clients

• Answering phones and emails

• Dealing effectively and professionally with all enquiries from internal and external customers

• Control access to the office, including use of CCTV and manage distribution of security passes

• Ensure reception area is compliant with health & safety requirements

• Assisting with administrative tasks.

View full job description

We support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.

Before applying for any role please read our Recruitment Privacy Policy found at the top of this page.

To apply submit your CV with a covering letter explaining your suitability for the role to recruitment@walbrook.ac.uk. Please note that CVs without a covering letter won’t be considered.

Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful.

Closing date: 12 May 2025

Interviews: TBC

Assessment Production Manager

Based: Canterbury/Home-based

Salary: £46,000

Hours:  37.5 hours, Monday to Friday

Contract: Permanent

Role Overview:

The Assessment Production Manager will be responsible for the production of LIBF’s Professional Education assessments, working with new technologies and agile principles to foster efficient assessment production. They will manage a team of Assessment Production Coordinators and work with subject matter experts to produce robust and effective assessments, ensuring that questions and learning materials are aligned and editing exams to ensure they meet the qualification specification and marking scheme.

Key Tasks:

• Oversee all stages of assessment production and empower team members to undertake the related processes

• Participate in the establishment of effective procedures, exploring methods to create and quality-assure assessments

• Build relationships with examiners and moderators (internal and external) to ensure they deliver effective assessment questions on time and to budget

• Problem solve when complexities arise to negotiate appropriate and effective solutions

• Prepare and maintain appropriate written guidance regarding exam format to enable subject matter experts to deliver

• Review and analyse the performance of assessments, including information related to question performance and student feedback, to make recommendations for improvement

• Review and edit assessments produced by subject matter experts to ensure they meet the requirements of the qualification specification and marking scheme

• Ensure that the requirements of the General Conditions of Recognition (GCR) are met by the team

• Support the withdrawal of qualifications and ensure assessments are managed effectively to enable students to complete within the required timeframes

• Ensure that all assessments are administered to a high standard, maintaining the quality and reputation of the LIBF

Your Profile:

• An understanding of the requirements for delivering effective assessments

• Excellent communication, influencing and interpersonal skills

• A keen eye for detail and knowledge of editorial best practice

• Organisational skills, adaptability and an approach that supports innovation

• Experience of working within an educational environment and collaborating with various stakeholders

View full job description

We support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.

Before applying for any role please read our Recruitment Privacy Policy found at the top of this page.

To apply submit your CV with a covering letter explaining your suitability for the role to recruitment@libf.ac.uk. Please note that CVs without a covering letter won’t be considered.

Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful.

Closing date: Sunday 6 April

Interviews: To be confirmed

Relationship Director – LIBF (Part of Walbrook Institute London)
Location: London or Home-Based
Salary: Competitive + Performance Bonus

Hours : 37.5 hours per week, Monday to Friday
Contract: Initial 12-month contract with potential for permanent placement based on revenue performance.

Are you a strategic, results-driven professional with a passion for business development and relationship management? Do you have a proven track record of delivering revenue growth and expanding client portfolios? If so, The London Institute of Banking & Finance (Part of Walbrook Institute London) has an exciting opportunity for you!

About the Role

As a Relationship Director, you will play a pivotal role in driving revenue growth of at least £0.5 million per annum, expanding existing client relationships, and acquiring new business. You’ll be responsible for promoting our regulatory and professional qualifications, training programmes, and degree apprenticeship programmes to leading financial institutions.

Reporting to the Director of Financial Services, you will not only thrive in your own role but also contribute strategically to the broader success of LIBF’s Financial Services Team.

Key Responsibilities:

• Develop and execute client strategies to grow revenue and meet/exceed £0.5 million per annum targets.

• Expand relationships with existing clients, identifying opportunities for cross-selling and up-selling.

• Drive new business development, building a strong pipeline of prospective clients.

• Lead high-impact presentations and pitches to secure commercial commitments.

• Work closely with Learning & Development teams within financial institutions to create customised learning pathways.

• Support the Director of Financial Services in implementing business development strategies.

What We’re Looking For:

• Proven experience in B2B business development and consultative sales, ideally in financial services or professional education.

• Strong commercial acumen with a track record of achieving revenue growth targets.

• Exceptional relationship management skills with the ability to engage senior stakeholders.

• A strategic thinker who can identify and develop new business opportunities.

• Excellent presentation, negotiation, and communication skills.

Why Join Us?

• Impactful Role: Play a key part in the strategic growth of LIBF’s corporate and professional qualifications.

• Career Progression: Work closely with senior leadership and gain exposure to high-profile clients.

• Flexibility: London-based or remote working options available, with UK wide travel.

• Rewarding Package: Competitive salary plus performance-based bonus.

Please see attached Job Description for full list of duties and attributes

How to apply

Before applying for any role please read our Recruitment Privacy Policy found https://www.walbrook.ac.uk/about-us/work-with-us/

If you’re ready to take on a dynamic, forward-looking role that will allow you to drive growth and make a real impact, we’d love to hear from you! Please send your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role to recruitment@walbrook.ac.uk.

Apply now and be part of shaping the future of financial services education.

Please note that depending on the applications we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful.

Closing date : 15 April 2025

Interviews : TBC

Job Title: Head of Academic Quality
Location: Home/London
Salary: up to £58,000 per annum

Hours : 37.5 hours per week, Monday to Friday
Contract Permanent

Are you an experienced leader in academic quality, passionate about maintaining high standards and driving innovation in quality assurance processes? If you’re excited to play a key role in shaping the future of higher education, then this is the opportunity for you.

We are looking for a dynamic and strategic Head of Academic Quality to join us at this exciting time of growth. You will lead and manage the processes that ensure the maintenance of academic standards across all regulated provision, including higher education, degree apprenticeships, and professional education. This is an exciting role for someone with a proven track record in quality assurance, academic governance, and regulatory compliance, with the ability to inspire and lead a team to success.

What you’ll do:

As the Head of Academic Quality, you will:

• Lead and manage a high-performing team, ensuring alignment with the Strategic Plan and regulatory requirements.

• Oversee academic governance and ensure effective operation of committees and student representation.

• Drive continuous improvement of internal quality assurance processes, policies, and compliance.

• Represent Walbrook externally, building strong relationships with regulators and key stakeholders.

• Lead high-quality student complaints and appeals services, ensuring timely resolutions and compliance with best practices.

What we’re looking for:

To succeed in this role, you will have:

• Extensive experience in academic quality assurance and governance within higher education, with expertise in regulated provision (OfS, DfE, Ofqual).

• Strong leadership capabilities, including team management, resource allocation, and driving performance reviews.

• A deep understanding of regulatory frameworks and compliance, with the ability to develop and implement policies to uphold high academic standards.

• Excellent communication and relationship-building skills, capable of engaging with a wide range of stakeholders at all levels.

• A proactive and forward-thinking approach, with a commitment to continuous professional development and staying up to date with sector trends.

Why join us?

This is a fantastic opportunity to make a significant impact on the quality and standards of academic provision at Walbrook as we grow and develop our educational provision. You’ll be part of a collaborative and dynamic team that values innovation, quality, and continuous improvement. Join us and help shape the future of education.

Please see attached Job Description for full list of duties and attributes

How to apply:

Before applying for any role please read our Recruitment Privacy Policy found at the top of this page.

To apply please submit your CV with a covering letter explaining your suitability for the role.

Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful.

Closing date:  23 February 2025

Interviews: 7 March 2025

Based: Home
Fees: Dependent on project and role
Contract type: Project based

To help LIBF – part of Walbrook and a leading provider of financial education at the heart of the finance sector since 1879 – develop and deliver a range of digital learning and assessment programmes, we are seeking competent and reliable freelancers with expertise in the following areas:

• Editorial and educational content production – efficient digital copy editing and development editing (using Word with tracked changes), proofreading, writing linking content and formative assessment questions in interactive formats for students, such as multiple choice or drag and drop.

• Multimedia production – graphic design, audio and video production including filming, editing and animation using the Adobe Creative Cloud suite, as well as voiceover artists.

• Learning technology – creative flair and an eye for accuracy in using a range of software packages such as H5P, Adobe Creative Cloud suite, Zoom, Articulate 360 suite, Camtasia, Vyond, or equivalent, ideally with a working knowledge of D2L’s Brightspace virtual learning environment, HTML and CSS.

Freelancers will be expected to provide their own equipment and access to the relevant software. Any intellectual property created within a Walbrook project resides with Walbrook. Expertise in banking and finance subject areas is not required.

We are looking to create a panel of experienced freelancers to fulfil our requirements for current and future project-based work. This means that there won't always be projects across all disciplines with immediate work needed, but if your skillset meets our requirements we’ll be in contact. Before we’re able to offer you work, we may ask you to complete a short competency-vetting exercise.

Here at LIBF part of Walbrook we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.

Before applying for any role please read our Recruitment Privacy Policy found at the top of this page.

If you are interested in any of these opportunities, please send your CV and a short statement indicating the role(s) you are interested in, your experience and your normal day rate to recruitment@walbrook.ac.uk.

Alternatively, to request an informal chat with the relevant team, please email your CV and a short statement of interest to editorial@libf.ac.uk, multimedia@libf.ac.uk or learningtechnology@libf.ac.uk.

Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful. However, all CVs will be kept on file for a year should other opportunities arise.

Based: Home
Fees: Dependent on industry and role
Contract Type: Fixed Term Contract
Hours: a limited number of hours are required each month, to be agreed on an individual basis and dependent on industry and role.

UK Regulation and Financial Advice

Are you an experienced financial adviser or compliance expert looking to shape the next generation?

We are looking for a range of experts to work on our assessments. Our qualifications support professionals throughout their career, developing knowledge and skills for new entrants to these industries as well as experienced practitioners. All work is carried out on a freelance basis.

Candidates should hold relevant LIBF (as part of Walbrook) professional qualifications, a licence to practice, or equivalent, such as those offered by CII or CISI.

Find out more about our qualifications:

• Financial advice

• Financial services regulation and ethics

• UK financial regulation

Roles include

• Markers

• Moderators

• Question writers

• Question reviewers

We are looking for conscientious and organised individuals, with extensive industry expertise and a flexible working approach.

Successful candidates will have in-depth knowledge in the chosen industry area they are applying for or have experience in training and development in learning programmes for that area. They should demonstrate a strong interest in supporting new and existing professionals.

Walbrook is a leading provider of financial education and has been at the heart of the finance sector since 1879. We’re a specialist university providing undergraduate and postgraduate degrees for students aiming to pursue a career in banking and finance. Our focus is on lifelong learning: equipping individuals with the knowledge, skills, and qualifications to achieve the highest professional standards throughout their career.

Before applying, please read our Recruitment Privacy Policy found at the top of this page.

To apply please submit your CV with a covering letter explaining which industry(s) area and role(s) you are interested in, as well as your suitability, to recruitment@walbrook.ac.uk.

Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful.

Based: Home
Fees: Dependent on project and role
Contract type: Fixed-term freelance contract
Hours: Flexible and  agreed based on project and role

Are you an experienced financial services professional with in-depth knowledge in your field?

Do you have an eye for detail and a collaborative mindset?

Are you looking for a new challenge where you can work flexibly?

We’re seeking a range of current or former practitioners to work on prestigious learning materials and assessments that help professionals develop knowledge and skills, contributing to the work of LIBF as part of Walbrook, a leading provider of financial education at the heart of the finance sector since 1879.

We’re interested in all areas of banking and finance expertise. Our work suits conscientious, organised experts who can:

• devote time to projects flexibly

• work independently and proactively

• communicate clearly in person and in writing

• collaborate with staff and experts courteously

• understand RQF Levels and how students learn.

Experts may work across a number of roles based on preference and experience:

• Chief examiner: leads on syllabus creation and associated tasks and is instrumental to the review process for learning materials and assessments. Attends meetings where appropriate, taking ultimate ownership of ensuring technical accuracy throughout, liaising with staff and feeding back constructively to other subject-matter experts. Creates and marks coursework or written exams as required, providing feedback to the learners.

• Technical reviewer: reviews content for technical accuracy in their field, feeding back constructively and precisely on author drafts to check that material is accurate and fit for purpose and contributing to content where agreed.

• Author: writes or records clear content and formative assessments (multiple-choice questions and relevant activities) at the appropriate student level to meet a syllabus and an author brief, creating topic plans to ensure sufficient and accurate syllabus coverage and reworking content based on feedback.

• Question writer/reviewer: writes clear, technically accurate multiple-choice questions, sometimes with related case studies, that are answerable from the core text to test a syllabus at the appropriate difficulty level. Answers and evaluates exam questions to check they are fair and unambiguous, attending review meetings to constructively discuss problematic questions.

• Moderator: reviews coursework, exams and marking schemes to make sure the syllabus is met at the appropriate level of difficulty, with unambiguous phrasing and technically correct information, offering constructive suggestions where elements should be changed and attending moderation meetings as required.

• Marker: marks coursework and written exam papers, providing feedback to the learners, attending standardisation and other meetings and undertaking second marks as required.

This role could suit someone perhaps looking for a career change, someone re-entering the workplace or someone looking for flexibility in their role.

The selection process will involve competency vetting through short exercises and attendance at virtual workshops that confirm expectations and working methods.

Here at Walbrook we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.

Before applying for any role please read our Recruitment Privacy Policy found at the top of this page. 

To apply, please send your CV with a cover letter specifying your industry area(s) of expertise, the role(s) you are interested in and your relevant experience to recruitment@walbrook.ac.uk

Please note that CVs without a covering letter won’t be considered.

Please note that depending on number of CVs we receive; we may close the advert early. Due to the high volumes we receive, it may not be possible to respond to all applicants who are unsuccessful.

LIBF as part of Walbrook is seeking to appoint seminar assistants for finance related courses at undergraduate levels 4, 5 & 6. The role will be to assist students in seminar groups solving problems/ exercises under the supervision of the module lead. All materials will be provided. The roles are based at our teaching facilities near Monument in London and each subject offers 1.5 or 2 hours per week starting in the second week of the first semester – the first week in October. The initial appointment will be for 6 weeks with the possibility of an extension for a further 6 weeks.

Subject areas are:

L4 – Principles of Finance
L5 – Derivatives
L5 - Foreign Exchange Management
L6 – Fixed Income
L6 - Alternative Investments
L6 - Private Equity

These roles would suit a postgraduate Finance student who wishes to consider a future in Financial education.

Duties and Responsibilities

• Teach seminar material within established programmes under the direction of the Module Leader.

• Mark non-assessed/assessed coursework assignments as appropriate and provide feedback in accordance with Walbrook policies

• Contribute to the planning and review of teaching programmes

• Attend teaching induction sessions.

• Record students’ attendance at seminars and report any problems to the agreed officer responsible

• Be aware of and compliant with the Health and Safety requirements relevant to the role.

Person Specification

• Possess sufficient breadth and depth of specialist knowledge in the relevant discipline and of teaching methods and techniques to work within their subject.

• Ability to recognise those having difficulties, intervene and provide help and support

• Ability to encourage active participation by students

• Ability to mark student coursework and provide feedback

• Excellent interpersonal skills and the ability to communicate at all levels

• Ability to exercise initiative and be proactive

• Enthusiastic and self-motivated

• Ability to work as part of a team

For more information and to apply for these roles please send your CV and motivation letter to recruitment@walbrook.ac.uk