Corporate social responsibility and sustainability

Corporate social responsibility

At LIBF we are committed to contributing to the community and environment, while meeting the expectations of our students, employees, customers and suppliers.


Our social, economic and environmental responsibilities are integral to our business and are demonstrated through our actions and policies.


We strive to be open and honest in communicating our strategies, targets, performance, governance and environmental impact to you, our stakeholders. We take all feedback seriously, and review the policy annually.


Our corporate social responsibility policy supports our values:


Adaptability

Collaboation

Integrity

Support

Innovation

Aims of our corporate social responsibility policy

Our social, economic and environmental responsibilities are integral to our business and are demonstrated through our actions and policies.


We strive to be open and honest in communicating our strategies, targets, performance, governance and environmental impact to you, our stakeholders. We take all feedback seriously, and review the policy annually.


Our separate sustainability policy focuses on the curriculum content taught to our students at all levels.

  • Ensure a high level of business performance while minimising and effectively managing risk, and demonstrating our values to stakeholders.

  • Record and resolve customer complaints in accordance with our standards of service.

  • Encourage contractors and suppliers to adopt responsible business policies and practices.

  • Ensure contracts produced by us clearly set out the agreed terms, conditions and the basis of relationships and will operate in a way that safeguards against unfair business practices.

  • Being an advocate for the financial services industry, work with local schools, colleges, universities and other education providers to assist young people in choosing their future careers.

  • Encourage dialogue with local communities for mutual benefit.

  • Support our Equality and Diversity Policy: to ensure that all employees are treated with respect and are not subjected to bullying or sexual, physical or mental harassment. This applies to employees whatever race, religion or belief, sex, gender re-assignment, age, disability, whether married or in a civil partnership and during pregnancy and maternity.

  • Maintain for all present and potential employees clear and fair terms of employment and provide resources to enable their continual development.

  • Maintain a clear and fair employee remuneration policy, ensuring that those working for us are paid at least the living wage, and maintain forums for employee consultation and business environment.

  • Support and encourage employees to take part in the employee volunteer scheme and help local community organisations/activities in our regions as well as supporting our employee-chosen charities.

  • Provide, and strive to maintain, a clean, healthy and safe working environment in line with our Health and Safety policy.


Sustainability

At LIBF, we understand that our world is facing the biggest challenge in history. As Alex Fraser, our CEO has said:


“Our rapidly changing climate poses irreversible threats to habitats and economies around the world. It is, beyond doubt, the defining issue of today and tomorrow and how we address the issue will define all of us. Our organisation will be judged on how effectively we support the industry through our educational and thought-leadership work – how we help them become sustainable.”


For this reason, sustainability has become integral to our business strategy and our culture. As an organisation we prioritise four of the United Nations’ Sustainability Development Goals that fit well with what we do.


We recognise that we are only at the beginning of a long journey and we still have a good way to go. But we’re proud of the progress we’re making, which you can read more about below.

How we advance progress on these goals
  • Through our Certificate in Sustainable Finance

  • By continually seeking ways to carbon footprint and environmental impact

  • Raising awareness and responsible behaviour among staff and students

  • Promoting good health and wellbeing among staff, students and clients

  • Increasing opportunities for under-represented groups in the financial services sector

  • Promoting gender equality both at The London Institute of Banking & Finance and more widely in the financial services sector

  • Reducing social inequality through our award-winning outreach programme, Lessons in Financial Education (LiFE).